Due Diligence Check

Independent review.
Clear operator oversight.

Request and monitor Operator (PCBU) insurance evidence in one secure place, with optional supporting documents and independent human review from riskfacilitator.

Private client accessIndependent human reviewExpiry reminders
Client Admin · Operator overviewPrivate client view
Due diligence statusEvery Operator. One clear view.
All Operators1,000
Reviewed842
Pending Review126
Needs Attention32
Operator (PCBU)EvidenceStatus
CWCoastal WatchABN 42 118 305 7825 documentsReviewed
HEHighland ExperiencesUpdated today4 documentsPending Review
SOSummit OperationsInsurance expired3 documentsNeeds Attention
Secure evidence portalIndependent human reviewClear review outcomesDesigned for Australian organisations

How it works

From request to review
in three simple steps.

A consistent process for clients, Operators and reviewers, with clear responsibility at every stage.

01

Request evidence

A Client Admin invites the Operator. Other Client Users can help manage requests and reminders for the same organisation.

Client Admin
02

Upload evidence

The PCBU uploads current insurance and completes its declaration through a secure portal. A Client Admin can upload authorised documents on its behalf when needed.

Operator or Client Admin
03

Independent review

A riskfacilitator reviewer records a clear outcome. The Operator and requesting Client Admin are notified when the review is complete.

riskfacilitator

A practical minimum

Ask for what matters.
Nothing unnecessary.

Current insurance evidence is the only mandatory document. The PCBU declaration is also required before submission.

Additional evidence is a bonusOptional documents can strengthen the review and create an opportunity for useful feedback and improvement.
Required

Insurance evidence

Current insurance evidence provided for independent review.

Optional

Safety management evidence

Any current safety system, policy or relevant procedures.

+
Optional

Emergency management procedure

Emergency response, contacts and escalation arrangements.

+
Required

PCBU declaration

Confirmation that the information is authorised, current and accurate.

Simple status system

See where attention is needed at a glance.

ReviewedNo current action required
Pending ReviewUpload or review underway
Needs AttentionAction is required

Simple for Operators

Evidence, expiry dates and outcomes in one place.

Operators upload current insurance, add supporting documents when relevant and can see the outcome recorded against each file.

  • Multiple documents in each evidence category
  • Insurance expiry reminders 30 days before expiry
  • Reviewer feedback is easy to find
  • Client Admin upload assistance when authorised
Operator portalPrivate & secure
Your Due Diligence CheckCoastal Adventure Co.1 required evidence category
Insurance evidencePublic Liability 2026–27.pdfExpires 14 Feb 2027
Reviewed
Safety management system evidenceSafety Management System.pdfNo expiry
Reviewed
Emergency management procedureEmergency Procedure.pdfReviewer note available
Pending Review

Independent human review

Documents considered by an independent person.

A riskfacilitator reviewer considers the evidence provided, identifies possible gaps and records a clear outcome for the Client Admin and PCBU.

  • Independent from the client and operator
  • Consistent review approach
  • Human judgement retained
Document reviewriskfacilitator
Insurance evidencePublic Liability 2026–27.pdfExpires 14 Feb 2027 Pending Review

Privacy by design

Your Operators remain your Operators.

Client Users can view review status and feedback only for PCBUs connected to their organisation. Source document access remains restricted to authorised users in accordance with our Terms & Privacy.

  • Segregated client access
  • Secure document handling
  • Permission-based access
  • 30-day recovery for removed records

Simple pricing

Choose how you
need the review.

Manage multiple Operators through a Client Admin account, or engage riskfacilitator directly to review your own evidence.

Client Admin account

Annual Operator review pricing

$995 + GST includes the first 25 Operator Due Diligence Checks. Each additional Operator reviewed is $35 + GST.

Example 50 Operators $1,870 + GST annually
Example 100 Operators $3,620 + GST annually
Larger programs 100+ Operators Contact us for tailored pricing
  • Client Admin and Operator portals
  • Multiple Client Users at no separate user fee
  • Client Admin upload assistance
  • Independent human review
  • Secure document storage and status tracking
  • Email notifications and insurance expiry reminders
  • Relevant supporting documents included
  • 30-day recovery for removed Operators and documents
  • 30-day read-only record access after account expiry
Discuss your requirements One charge per Operator per account year · Prices exclude GST
Independent Operator review
$337.50+ GST
first hour

For an Operator or PCBU engaging riskfacilitator directly, without a Client Admin request.

  • Secure individual Operator portal
  • Independent human review
  • Reviewed or Needs Attention outcomes
  • Reviewer notes and expiry tracking
  • Additional time requires approval
Request an independent review Additional time: $84.38 + GST per 15 minutes

See it in action

A simpler way to manage
Operator due diligence.

Tell us about your organisation and the number of Operators you manage. We’ll show you how Due Diligence Check could fit your process.

Request a demonstration Client Admin and Operator portals included · No separate Admin-user licence fees